Once we have processed payment for your order you will receive an email confirming your order. If you access your account after that and look at your order you will see a link on the page that allows you to immediately download the video(s) ordered.
Instructions:
Click on My Account at the top right hand side of this page
Enter your email address and password
Click Sign In
You then arrive at your account overview page and you will see a previous orders section, and a View button on the right
Click the View button
You then arrive at the page showing what you ordered. At the bottom left you will see a box headed download links and as you pass the mouse over the video name notice that it is highlighted – this is the link – click it and it will download the video highlighted.
Shipping
If you ordered a CD/DVD by post you should receive it within 3-5 days of ordering.
If you have any problems with the download or with one of our products please email us for advice.
We have a 100% satisfaction policy and endeavour to resolve any problem that may arise. These terms and conditions
do not affect your statutory rights.